📦 Shipping Policy

Thank you for shopping with us! Below is our shipping policy to help you understand how and when you will receive your order.

🌍 Shipping Locations

We currently ship Australia wide. If your location isn’t listed, feel free to contact us.

🚚 Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you of any significant delays.

📦 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery times are estimates and may vary depending on the destination.

🛃 International Shipping

Although we are currently not Shipping internationally. Soon we will ship International and orders may be subject to import taxes, customs duties, and fees. These are the responsibility of the customer and are not included in your order total.

🧾 Order Tracking

You will receive a confirmation email with tracking information once your order has shipped. Please allow 24–48 hours for the tracking to update.

🚫 Lost, Damaged, or Stolen Packages

We are not responsible for packages lost or damaged in transit. All Costs for returns will be covered by the customer, If your order is marked as delivered but you haven’t received it, please contact the carrier first. If you need further help, contact us at Info@caravanhelp.com.au

📬 Contact Us

If you have any questions about shipping or delivery, reach out to us at:

Email: info@caravanhelp.com

Phone: 0415498157

Hours: Standard Business Hours